If you are reading this page, you are one of the many people who are concerned about the protection of their personal data. We would like to support you by explaining below what happens to your personal data when you register for our services or enter our website. Personal data is all data that can be associated with you.
Since data protection law is now a very complex matter, we would first like to give you a brief overview of the most important issues. In detail:
Whenever personal data is processed, there is someone who is responsible for the data processing (data controller). This data controller is your first point of contact for data protection issues and ensures that the processing of your data complies with the level of protection provided by European legislation. In the context of the data processing of the Justlo services, we are this data controller. You can reach us at:
10, Level 2
STJ1267 St. Julians
You can find our company details (imprint under) https://www.justlo.uk/en/impressum.html
General Information on Data Processing
Legal basis for data processing
According to the law, any processing of personal data is in principle prohibited and only permitted if the data processing falls under one of the following justifications:
- Art. 6 para. 1 sentence 1 lit. a GDPR (" Consent "): If the data subject has voluntarily, in an informed manner and unambiguously indicated by a statement or other unambiguous affirmative action that he or she consents to the processing of personal data relating to him or her for one or more specific purposes;
- Art. 6 para. 1 p. 1 lit. b of the GDPR: If the processing is necessary for the performance of a contract to which the data subject is party or for the implementation of pre-contractual measures taken at the request of the data subject;
- Art. 6 para. 1 p. 1 lit. c of the GDPR: If processing is necessary for compliance with a legal obligation to which the controller is subject (e.g. a legal obligation to keep records);
- Art. 6 para. 1 p. 1 lit. d of the GDPR: If the processing is necessary to protect the vital interests of the data subject or another natural person;
- Art. 6 para. 1 p. 1 lit. e GDPR: Where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or
- Art. 6 (1) p. 1 lit. f GDPR ("Legitimate Interests"): If the processing is necessary to safeguard legitimate (in particular legal or economic) interests of the controller or a third party, unless the conflicting interests or rights of the data subject prevail (in particular if the data subject is a minor).
For the processing operations carried out by us, we indicate below the applicable legal basis in each case. A processing operation may also be based on several legal bases.
Data Deletion and Storage Period
For the processing operations carried out by us, we indicate below how long the data will be stored by us and when it will be deleted or blocked. If no explicit storage period is specified below, your personal data will be deleted or blocked as soon as the purpose or legal basis for the storage no longer applies. Your data will only be stored on our servers in Denmark, subject to any transfer in accordance with the regulations below.
However, storage may take place beyond the specified time in the event of a (threatened) legal dispute with you or other legal proceedings or if storage is provided for by legal regulations to which we are subject as the responsible party. If the storage period prescribed by the legal regulations expires, the personal data will be blocked or deleted unless further storage by us is necessary and there is a legal basis for this.
We use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties (e.g. TLS encryption for our website), taking into account the state of the art, the implementation costs and the nature, scope, context and purpose of the processing, as well as the existing risks of a data breach (including its probability and impact) for the data subject. Our security measures are continuously improved in line with technological developments.
For security reasons and to protect the transmission of confidential content, such as enquiries that you send to us as the site operator, this site uses SSL encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in the address line of your browser. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
We will be happy to provide you with more information on request.
Cooperation with Processors
As with any larger company, we also use external domestic and foreign service providers (e.g. for IT, logistics, telecommunications, sales and marketing) to process our business transactions. They only act on our instructions and have been contractually obliged to comply with data protection regulations in accordance with Art. 28 GDPR.
Automated Decision Making and Profiling
We use profiling to show you information that interests you and to put you in contact with other users of our portal. In particular, this enables you to find other users who may be a good match for you via the search field or our SMASH function. You will also be suggested to our other users. We do not use information such as ethnic origin, religion or skin colour for this purpose.
Disclosure of Personal Data
General notes on disclosure
- you have expressly consented in accordance with Art. 6 para. 1 p. 1 lit. a GDPR,
- the transfer is necessary for the processing of contractual relationships in accordance with Art. 6 para. 1 p. 1 lit. b GDPR,
- we are subject to a special legal or statutory obligation to make the processed personal data available to third parties, in particular public bodies, in accordance with Art. 6 (1) p. 1 lit. c GDPR,
- the disclosure is necessary for the assertion, exercise or defence of legal claims pursuant to Art. 6 (1) sentence 1 lit. f GDPR and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.
Categories of Recipients
Currently, the following categories of recipients receive personal data from us:
- State authorities and courts
- Technical service providers
- Hosting service provider
- Email dispatch service provider
- Email marketing service provider
- Services for the provision of customer support
- Advertising and distribution partners
- Cooperation partner
- Other platform providers in the context of social plugins
- Analysis and tracking services
- Affiliated companies
Transfer to Third Countries
In compliance with the legal requirements, data transfer to third countries may sometimes occur. Such data transfer only takes place in countries for which the EU Commission has confirmed an adequate level of protection, or if EU standard contractual clauses or other security guarantees allow us to do so. Otherwise, such data transfer only takes place with your consent.
When we process your personal data, data protection law grants you a number of rights. You have the right to,
- to request information about your personal data processed by us in accordance with Art. 15 GDPR;
- to request the correction of incorrect or incomplete personal data stored by us in accordance with Art. 16 GDPR;
- request the deletion of your personal data stored by us in accordance with Art. 17 GDPR;
- to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR;
- in accordance with Art. 20 GDPR, to receive the personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
- in accordance with Art. 7 (3) GDPR, you may revoke your consent at any time with effect for the future. An informal e-mail to us is sufficient for this purpose. This has the consequence that we may no longer continue the data processing based on this consent in the future. The legality of the data processing operations already carried out remains unaffected by the revocation;
- complain to a supervisory authority in accordance with Art. 77 GDPR.
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) p. 1 lit. f GDPR, you have the right to object to the processing pursuant to Art. 21 GDPR, insofar as there are grounds for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we implement without specifying a particular situation.
If you wish to exercise your right of revocation or objection, simply send an email to email@example.com.
Data Processing when Visiting the Website
General Information on Data processing when Visiting the Website
When you visit our website https://justlo.uk/ and the associated subpages, information is automatically sent to the server of our website by the browser used on your end device. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automatic deletion:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Date and time of the server request
- IP address
We process this data for the following purposes:
- Ensuring a smooth connection of the website,
- Ensuring a comfortable use of our website,
- Evaluation of system security and stability as well as for other administrative purposes.
The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above.
We will only process your data for as long as is necessary to achieve the above-mentioned processing purposes. The legal bases stated in the context of the processing purposes apply accordingly.
A distinction is made between session Cookies, which are deleted as soon as you close your browser, and permanent Cookies, which are stored beyond the individual session. With regard to their function, a distinction is made between Cookies:
- Technical Cookies: these are essential to navigate the website, use basic functions and ensure the security of the website; they do not collect information about you for marketing purposes nor do they store which web pages you have visited;
- Performance Cookies: these collect information about how you use our website, which pages you visit and, for example, whether errors occur during website use; they do not collect information that could identify you - all information collected is anonymous and is only used to improve our website and find out what interests our users;
- Advertising Cookies, targeting Cookies: These are used to offer the website user tailored advertising on the website or offers from third parties and to measure the effectiveness of these offers;
- Sharing Cookies: These are used to improve the interactivity of our website with other services (e.g. social networks).
The legal basis for the processing of personal data using technically necessary Cookies is Art. 6 para. 1 p. 1 lit. f GDPR. The use of other Cookies only takes place if you consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. We will only pass on your personal data processed by Cookies to third parties if you have given your express consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR.
We use the following Cookies when you visit our website:
Purpose of use
Type of Cookie
Cookie generated by applications based on the PHP language. This is a common identifier used to manage user session variables. It is usually a randomly generated number. The way it is used can be specific to the site. However, a good example is maintaining the login status for a user between pages.
This Cookie name is linked to Google Universal Analytics. This is an important update to Google's most commonly used analytics service. This Cookie is used to distinguish unique users by assigning a randomly generated number as a client ID. It is included in every page request on a site and is used to calculate visitor, session and campaign data for site analytics reports.
This Cookie is set by Google Analytics. It stores and updates a unique value for each page visited and is used to count and track page views.
This Cookie name is associated with Google Universal Analytics. According to the documentation, it is used to throttle the request rate, limiting data collection on high traffic websites.
This Cookie is set by Doubleclick and contains information about how the end user uses the website, as well as advertising that the end user may have seen before visiting this website.
This Cookie is set by DoubleClick (owned by Google) to determine whether the website visitor's browser supports Cookies.
Used by Facebook to deliver a range of advertising products, e.g. real-time bids from third party advertisers
This Cookie is set by Doubleclick and contains information about how the end user uses the website, as well as advertising that the end user may have seen before visiting this website.
When you visit our website, you can select in your browser which Cookies you want to accept. You can visit our website without accepting additional Cookies. Comfortable use of our services may then only be possible to a limited extent.
Data Processing during Registration
You can only access many functions on our website as a registered user. You can register via the form on our website and via Facebook Connect.
You can register directly through our website by entering your username, country, postcode, birthday, gender and gender search and email address in the registration form and submitting it to us.
For important changes, for example in the scope of the offer or in the case of technically necessary changes, we will use the e-mail address provided by you during registration in order to inform you in this way.
The processing of the data entered during registration is based on your consent (Art. 6 para. 1 p. 1 lit. a GDPR).
Registration with Facebook Connect
You can also register with us using Facebook Connect. The provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
When registering with Facebook, you will be redirected to the Facebook website where you can log in with your usage data. Through this registration, your Facebook profile is linked to our service. This allows us to identify you and saves you having to enter all your data with us. All you need is a Facebook account, with the help of which your account with us is personalised.
We would like to point out that through this link we have access to your information stored on Facebook (e.g. Facebook name, profile and cover picture, Facebook ID, email address, country, language, gender, friend lists, likes, date of birth, etc.). Of this data, we only use your name and date of birth and, if you agree, your email address and profile picture.
The data processing is based on your consent according to Art. 6 para. 1 p. 1 lit. a GDPR.
Data Processing when using Justlo with a User Account
In your user profile, you can store the following data in particular:
- Sexual orientation
- Country and the first digit/ letter of the postcode
- Hobbies, interests and relationship status
- A profile text with which you can describe yourself
- Profile photos
We process this data to help you meet new people and find out about common interests. The legal basis for this processing is Art. 6 para. 1 p. 1 lit a GDPR. If you provide information about your sexual orientation, we only process this data on the basis of your consent in accordance with Art. 9 Para. 2 lit. a GDPR and if you have made your profile public in accordance with Art. 9 Para. 2 lit. e GDPR.
In your profile, you can set which of these data are visible to other users of our services and can be passed on to them by us.
Chats with Other Users
We provide a chat function so that you can easily contact other Justlo users. Content that you write in such chats with other users is passed on to these users. We do not take note of the content of your chats unless we are legally obliged to do so.
As a registered user, we also offer you location-based services as part of our SMASH function. Within the scope of this offer, we can present you with users and contact options that are tailored to your specified postcode, region and geolocation or use the data for advertising purposes.
Your location data is only processed on the basis of your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR. You can give this consent when you grant the Justlo app access to your device location. You can stop this access at any time in the settings of your device.
If your account is deleted by you or us without you having concluded a payable contract with us, your data will be deleted from our systems eight (8) weeks after your last login. This storage period is necessary because in the past many users have repeatedly deleted and re-created their account in order to make multiple use of free services that are available upon re-registration. The retention period is intended to counteract this. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 p. 1 lit. f GDPR.
We are entitled to delete your account if you have not concluded a payable contract with us and have not logged in for at least 180 days. This measure is necessary to relieve our systems and to keep our community free of inactive users (Art. 6 para. 1 p. 1 lit. f GDPR). Before the deletion, we will inform you via email about the upcoming deletion so that you can prevent the deletion by logging in.
If you conclude a contract with us that requires payment, the data collected during registration will be stored by us for as long as you are registered on our website and then deleted from our systems after expiry of the statutory deletion periods.
When your account with us is deleted, the contents of your chats are blocked for your respective chat partners so that they can no longer see the communication contents with you. The chats themselves initially remain in our backend and are irretrievably deleted from our servers eight (8) weeks after the deletion of your account. The retention period is necessary in order to be able to trace the accusations in the event of complaints (e.g. insults). This represents a legitimate interest within the meaning of Art. 6 para. 1 p. 1 lit. f GDPR.
Data Processing in the Case of the use of Paid Services
When you sign up for a paid service or make a purchase from us, we or our payment service provider collect financial and payment information, such as debit or credit card numbers.
We process this data for the establishment, content or amendment of our legal relationship. The legal basis for this processing is Art. 6 para. 1 p. 1 lit. b GDPR. We collect and process personal data about the use of our website (usage data) only insofar as this is necessary to enable you as a user to use our service or to bill you.
This data is only transmitted to third parties if this is necessary for the processing of the contract, for example to the credit institution commissioned with the processing of payments.
The collected customer data will be deleted after completion of the order or termination of the business relationship, but not before expiry of the statutory retention periods.
Establishment of Contact
If you would like to contact us, you can use our contact form. Please note that all data entered will be stored by us for the purpose of processing your request.
The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 para. 1 p. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after processing your enquiry has been completed), unless longer retention periods are required by law.
Third Party Modules and Plugins
Our website uses the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Google Analytics uses so-called "Cookies". These are text files that are stored on your computer and enable an analysis of the use of the website. The information generated by the Cookies about your use of our website is usually transferred to a Google server in the USA and stored there.
Our website uses the "demographic characteristics" function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section "Objection to data collection".
We have concluded an order data processing contract with Google and fully implement the data protection requirements when using Google Analytics.
We use the function "Activation of IP anonymisation" on our website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics Cookies are stored on the basis of Art. 6 para. 1 p. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
Our website uses so-called Facebook Pixel. The provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (Facebook).
With Facebook Pixel, your behaviour can be tracked after you have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimised.
The data collected is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage policy (https://www.facebook.com/about/privacy/). This enables Facebook to display advertisements on Facebook pages as well as outside of Facebook. This use of data cannot be influenced by us as the site operator.
You can object to data processing by Facebook Pixel on the page set up by Facebook under the instructions on the settings for usage-based advertising.
This website uses Google AdSense. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The information generated by Cookies and Web Beacons about the use of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you.
The storage of AdSense Cookies is based on Art. 6 para. 1 p. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
Further information on the purpose and scope of the data collection and its processing, as well as further information on your rights in this regard and setting options for protecting your privacy, can be found at https://policies.google.com/technologies/ads?hl=en-UK.
Google Ads (formerly Google AdWords) and Google Conversion Tracking
This website uses Google Ads. Google Ads is an online advertising programme of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Within the framework of Google Ads, we use so-called conversion tracking. When you click on an ad placed by Google, a Cookie is set for conversion tracking. Cookies are small text files that the internet browser stores on the user's computer. These Cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the Cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page.
Each Google Ads client receives a different Cookie. The Cookies cannot be tracked across Google Ads customers' websites. The information obtained using the conversion Cookie is used to create conversion statistics for Google Ads customers who have opted in to conversion tracking. Clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in the tracking, you can object to this use by deactivating the Google conversion tracking Cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.
The storage of conversion Cookies and the use of this tracking tool are based on Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest results from the analysis of user behaviour in order to optimise our website and our advertising. If a corresponding consent has been requested (e.g. consent to store Cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 sentence 1 lit. a GDPR; the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of Cookies and only allow Cookies in individual cases, exclude the acceptance of Cookies for certain cases or in general and activate the automatic deletion of Cookies when closing the browser. If you deactivate Cookies, the functionality of this website may be limited.
Data Processing when using the Justlo App
The special features of using our app are described in this section.
Data Processing during Download and Installation
When you download the Justlo app, the app store operator may process personal data without our intervention. This data may include, in particular, your email address, your customer number, information about the device you are using and time and date information.
In order to use the full functionality of the app and the services we offer, we process data such as information about your location, contact information, user content such as photos or videos, and identifiers such as your user ID and device ID. Depending on your operating system and app version, you can determine which individual data you allow us to access. Depending on the operating system and app version, you will be asked before or after installation which permissions you grant us.
Google Analytics for Firebase
Our app uses Google Analytics for Firebase ("Firebase"). The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Firebase enables an analysis of in-app behaviour. In particular, screen views, button clicks, in-app purchases, the effectiveness of in-app advertising and the frequency of use of other functions can be examined.
In particular, Firebase processes data on the number and duration of individual sessions, the operating system, the device model and the region. You can find an overview of the processed data at https://support.google.com/firebase/answer/6318039?hl=en.
The use of Firebase is based on Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest results from the analysis of user behaviour in order to optimise our app and our advertising.
You can find more information about Firebase at https://www.firebase.com/terms/privacy-policy.html.
Our app uses the analytics service Adjust. The provider is adjust LTD, Saarbrückener Str. 37a, 10405 Berlin.
Adjust collects, among other things, the IP and Mac address and temporary device identification numbers and processes these in pseudonymised form. This data is used to analyse the function and use of our app.
The use of Adjust is based on Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest results from the analysis of user behaviour in order to optimise our app and our advertising.
You can deactivate the processing of data by Adjust at any time with effect for the future in the settings of the app or at https://www.adjust.com/opt-out. Further information on data processing by Adjust can be found at https://www.adjust.com/privacy-policy.
Justlo on Social media
On our website, we link to our accounts on the social networks Facebook, Twitter and YouTube. If you click on these links, you will be redirected to the page of the respective provider. If you are logged in to the social network of this provider, this provider can then assign your user information to your use of Justlo. Please log out before clicking on the links if you do not want such a link. The legal basis for this is your consent according to Art. 6 para. 1 p. 1 lit. a GDPR.
Information on the handling of your personal data and the data protection of the providers can be found in their data protection declarations.
You can subscribe to our newsletter. To do this, we need an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Further data will not be collected. The data will only be used for sending the newsletter.
The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 p. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the email address and their use for sending the newsletter at any time in the future, for example via the "unsubscribe" link in the newsletter.
The data you provide us with for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you unsubscribe. Data stored by us for other purposes (e.g. email addresses for the member area) remain unaffected by this.
Due to the further development of our website and offers or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access the current data protection declaration at any time on our website at https://www.justlo.uk/en/privacy.html.